Like most other streaming services, Paramount Plus is available on a wide range of devices including Android TV, Web, Android, iOS, and more. Paramount Plus has recently taken over the CBS All Access network, adding tons of new content to its library. This has resulted in a sudden surge of downloads and users have been complaining of various issues. In this quick guide, we will be going over how you can easily fix Paramount Plus crashing on Android, iPhone, or iPad devices.
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How to Fix Paramount Plus Crashing on Android, iPhone, or iPad
We have gone over a few of the most basic troubleshooting steps that ought to fix any issues you might be having with the Paramount Plus app on your Android or iOS device.
1. Check your Android/iOS Version
The Paramount Plus app was released in 2011 and requires the software version to be at least Android 4.0.3 (Jellybean) for Android phones, iOS 10 for iPhones, and iOS 11 for iPads to run. It is possible that you may have the app installed from an older build of the operating system which is why the app won’t work on your device. In this case, sadly, there’s not much you can do apart from purchasing a newer device with recent software.
2. Update the Paramount Plus app
Most of the time, bugs are caused due to an update which is usually resolved immediately with another hotfix update. If your device doesn’t have automatic updates turned on, you should try and update the Paramount Plus app on your device. You need to use the Google Play Store for Android devices and the Apple App Store for iOS devices such as the iPhone and the iPad. If there’s any update available, that ought to fix any issues that you may have been facing.
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3. Force Close the app
You can also try force closing the app or rebooting your device. This usually fixes any problems that the app itself might have been facing due to its improper launch. You can clear the app away from your recent menu on both platforms, and can even manually force stop the app on Android within the App Info setting.
4. Check your Subscription
Maybe your subscription to Paramount Plus itself has expired or has been having issues with your payment method. This is also a well-known issue on Netflix. We recommend checking for any issues with your Paramount Plus account itself to see if that fixes anything.
5. Clear Data/Reinstall the app
The last straw is to simply uninstall and reinstall the app. On Android devices, you can simply clear the data and cache within the App Info option if you don’t want to bother reinstalling the app. Doing so will restore the app to its factory settings and will require you to set it up again. This usually fixes any issues between the app and your account that may have been causing Paramount Plus to not work on your device.
Conclusion
We hope our guide on how to fix Paramount Plus crashing on Android, iPhone, or iPad devices was helpful to you. If you have any tips other than what we’ve mentioned, do let the other readers know in the comments below! If you have any queries regarding the guide, feel free to contact us, we’d be happy to help!
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